Shipping & Returns

Shipping

We are a local and we only deliver to virtually any address in Bundaberg and Wide Bay area.

There are some locations we cannot personally deliver but we can arrange for other delivery options with other delivery companies, we can discuss this option when you place order online if you are in Rockhampton, Mackay, or anywhere in Queensland. For small items that are under 22kg and 100cm in dimension we use Australia Post, the cost of postage will be shown in order form online.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the delivering options you choose. Depending on the delivery you choose, delivery date estimates may appear on the delivery quotes page.

Please also note that the delivery rates will be scaled back on multiple purchases.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within a day of giving your package to the store.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return or come into our store. We will respond quickly with instructions for how to return items from your order.